How does PetOga work?

PetOga connects you with verified sellers and vet care online in a seamless and intuitive way.

Are the pets listed on PetOga verified?

Yes ,they are. Our vendors are legitimate, registered with us and verified by national authorities.

Is there a refund policy if pet purchase does not work out?

Return and refund policies depend on the seller’s terms, which should be clearly stated in the listing. We recommend discussing these details with the seller before making a purchase.

Is PetOga available as a Mobile app?

For the time, no,. We are working on developing a mobile app to ensure easy access for all our users.

How do I contact the pet vendors?

Each pet vendors number is made available upon pet selection so you cna contact, ask questions, and track delivery

Is my account safe on PetOga?

Absolutely! We DO NOT ASK FOR SENSITIVE PERSONAL INFORMATION such as credit card number, bank PINs or passwords, nor BVN

How do I report issues?

Our contact support mail and number are available for you to lodge a complaint. We take reports seriously and will actively resolve any to maintain our quality and safety.

Do you offer pet care advice for new pet owners?

Yes we do! We connect you with registered vet care professionals and online blogs and resources to guide you through this journey.